Fcmb customers have been defrauded by scammers in this 21st century with different schemes and mediums which can be deceptive, Sometimes, the fault could generally come from customers who unknowingly disclosed their account and ATM card details to these fraudsters
The consequence is usually huge and can lead to financial instability and debt. To combat internet banking fraud, we have out rightly put up this post to succinctly guide you on the next step of action if your account is compromised. We will highlight certain details you should not disclose to these fraudsters for the security of funds
Bank details you must avoid disclosing
- Telephone number linked to your Fcmb bank and for alerts
2. Bank verification number
3. Username and password used for Fcmb mobile banking app
4. Bank signature
5. USSD four-digit pin
6. Account number and phone number
It is important to note that, keeping these details from a third party will go a long way to securing your funds But in the advent of mistakenly disclosing your Fcmb bank details to anyone and you suspect some authorized actions, quickly do the below.
How to block your Fcmb account
1. Dial *392#, choose the self-service option
2. Choose the block account option to activate.
To block your Fcmb ATM card, simply dial *392# with the telephone number linked to your Fcmb bank, select block debit card, and within minutes, it will be temporarily blocked from any transactions
Or contact the customer care service via call on 01 2798800 or customercareservice@fcmb.com
How to unblock your Fcmb account
Visit the nearest Fcmb bank, pick a form and fill it, submit the filled form to the customer care service, once validated, your Fcmb account will be reactivated immediately.
kindly drop your messages if you have questions, we will surely respond.
