The First City Monument Bank; also known as FCMB, one of the largest banks in Nigeria have introduced the USSD (Universal Supplementary Service Data) which enables their customers simply carry out transactions with convenience anywhere and anytime using their mobile phones.
They also unveiled their latest internet banking system and mobile app which allows their account holders perform transactions without having to pay a visit to their banks. These new banking systems are fast and secure. They are now important because many customers are drifting towards mobile banking which is more convenient and saves time. Thanks to them, you can now carry out our financial transactions on the go without any stress and worry.
Here, in this article, you will learn how to register, activate and effectively use these banking systems. Before you can start using these banking systems, there are certain requirements that you must have and they include:
- The mobile phone number used for your FCMB account registration.
- An active mobile network (MTN, GLO, AIRTEL, 9mobile).
- Important account details. Your ATM/DEBIT card.
HOW TO ACTIVATE YOUR FCMB ACCOUNT FOR USSD
The processes involved in activating the FCMB USSD code are not much. Simply follow these steps to activate the USSD:
- Dial*329*214#. A welcome message from FCMB displaying an options list will be shown.
- Select ‘register/enroll for USSD’.
- You can choose to either Activate with card, Activate with Account or Activate with Wallet.
- Select ‘Activate with Account’ and press ‘Send’.
- Input your account number and press ‘Send’.
- Then, create a 4-digit PIN for transaction authorization.
Once your account has been confirmed, you will receive a congratulatory message telling you that it has been activated. You can now go on to use the transfer code to carry out any transactions of your choice.
HOW TO TRANSFER MONEY FROM YOUR ACCOUNT USING THE USSD CODE
With the FCMB Transfer code, ‘*324#, customers can conveniently transfer money from their bank accounts to other banks by simply dialing:
It is important to correctly enter the beneficiary’s details (Account number and bank name). Also, you should know that this code can only be carried out using the phone number that is registered with the bank.
HOW TO BUY AIRTIME USING FCMB USSD BANKING
Buying Airtime has now been made easy by using the transfer code. Customers do not have to walk around looking for the nearest Airtime vendor before they can recharge their phone numbers. With your mobile phones, you can now buy airtime for yourself and loved ones from the comfort of your home.
To buy recharge card or Airtime for yourself, all you need to do is dial:
To buy airtime for your friends and family mobile numbers, simply dial
*329*Amount*Recipient’s Mobile number#
HOW TO CHECK YOUR FCMB ACCOUNT NUMBER ON YOUR MOBILE PHONE
There is very little that our human brains can store. This is why it is sometimes difficult for customers to remember their 10-digits account numbers. In recent times, you would have visit the FCMB branch to check your account number.
Now, customers can dial *329# with their mobile phones and the account number would be displayed to them in less than a minute. All you need to do is:
- Dial *329*00#.
- Input the last four digits of your ATM card to confirm your transaction. You can also create a new four-digit PIN.
Once you are done following the prompts, your account number will then be displayed on the pone’s screen.
HOW TO GET YOUR FCMB ONLINE STATEMENT OF ACCOUNT USING USSD
Through the USSD, FCMB has made it easy for their customers to get an online statement of their accounts to monitor transactions without going to a bank. You can check your account statement in the following steps:
- Dial *329#.
- Select ‘Statement’.
- Next, choose ‘Full Statement’.
- Select the duration you want. Your bank account statement would then be sent to the email you used to register the account.
HOW TO PAY FOR DSTV OR GOTV SUBSCRIPTION USING FCMB USSD BANKING
To pay for your DSTV or GOTV subscription, dial *329*2*Amount*Your Smartcard Number#.
HOW TO PAY FOR ELECTRICITY BILLS WITH THE FCMB USSD CODE
To pay for your electric bill, dial *329*3*Amount*Your Meter No#. Additionally, you can use *329*3*Amount*Account ID# to make your electricity bill payments.